mwalsh wrote:It's funny you should mention the change in payment due date and late payment, that almost happened to me too. If I hadn't noticed the change yesterday, from around the 11th of the month to the 7th, I would have missed making payment today and would no doubt have been penalized with a late fee, higher interest rate, reduced credit line, and god knows what else they might have cooked up.
As it was, because of the switch in dates, I could only make minimum payment this month instead of paying in full, as I would normally have done after my paycheck posted on the 10th.
When I called and asked why it was moved, I was told that all customers who pay in full each month were having their grace period cut from 25 days to 20. He also said that I should have received a notification with my monthly statement. Only problem is, I don't get a statement. All my correspondence with them is typically electronic, and there is nothing about this in my inbox on chase.com.
So, as far as I'm concerned, this happened without ANY notification. Does anyone out there have a notification on this issue from Chase? Perhaps hidden away in one of those T&C pamphlets one generally gets? I certainly don't remember getting one in the last 60-90 days (this supposedly went into effect on March 16th.)
As a follow up, I received a letter from Chase a couple of days back, proclaiming "YOU NOW HAVE AN EXTRA 5 DAYS TO PAY!", which I suppose puts me right back where I started from. I don't know if this is just massive incompetence, a lack of communication within the Chase organization, or if they've had their hands slapped by *someone* and were told to put things back the way they were.
I also noted this week that, while our credit limits (thankfully) haven't been messed with, our cash advance limits certainly have. They were dropped from the full credit limit on my wife's card and 50% of the credit limit on mine to just 10% of our credit limits on each in May, which eased off slightly to 20% of our credit limits last month. Not that this bothers us at all - I can't think of a reason we would EVER use credit cards to get cash (unless, perhaps, we were on vacation and for some reason our debit cards quit working), but it's a pisser just because (like all the other indignities Chase has subjected us to this year) there really isn't any reason for it on our end.