i deposited $980.00 the Chase ATM, around 2am, and it ate my money. no receipt was given, once i put the cash in, it made some weird noise and just went to the main screen, like nothing happen, so i swiped my card again, check to see if my money was credited... like NOTHING happen
so i called the 1-800 # i made a claim and they credited the $980.00. that morning. Then 3weeks later, Chase reversed the credit, without me knowing, no letters, no phone call, just straight took it from my account. im mad, cus i got a mortgage i need to pay
so i called the 1-800# and they gave me BS saying, the research team made an investigation and found no ERROR on the same ATM and no balance ERROR as well. and thats it. i went to that branch the same day, the teller said we can file another claim and theyll credit the money back within 2 hours, and nothing happen. i called the teller she said that she called and itll take 24hrs. i waited the following day and that saturday at 3:40pm, nothing happen.
i called that chase branch and they said that they are closing, and to call the 1-800 #, i called and same BS. i dont know what to do
now i have to wait till monday for them to open. i have bills to pay... theyre holding my money. im about to go to the police. i have no proof i deposited that cash value
... can someone help me?