Chase Bank Sucks - Help Expose Them
mwalsh wrote:It's funny you should mention the change in payment due date and late payment, that almost happened to me too. If I hadn't noticed the change yesterday, from around the 11th of the month to the 7th, I would have missed making payment today and would no doubt have been penalized with a late fee, higher interest rate, reduced credit line, and god knows what else they might have cooked up.
As it was, because of the switch in dates, I could only make minimum payment this month instead of paying in full, as I would normally have done after my paycheck posted on the 10th.
When I called and asked why it was moved, I was told that all customers who pay in full each month were having their grace period cut from 25 days to 20. He also said that I should have received a notification with my monthly statement. Only problem is, I don't get a statement. All my correspondence with them is typically electronic, and there is nothing about this in my inbox on chase.com.
So, as far as I'm concerned, this happened without ANY notification. Does anyone out there have a notification on this issue from Chase? Perhaps hidden away in one of those T&C pamphlets one generally gets? I certainly don't remember getting one in the last 60-90 days (this supposedly went into effect on March 16th.)
Postal wrote:With many other Credit Card companies if one is a good customer they forgive late payments usually once a year. Chase used to do that. They gave some lame excuse of the bank needs to collect fees to survive, etc. They then assessed a late charge and a finance charge over 2 bill cycles.
Well...Chase will now lose both my Credit Card business and my Mortgage. For the petty $40-$50 they refused to forgive, they will now lose the $12,000+ i pay them in interest every year.
Later Chase Holes!
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