It seems that my safety deposit box is lost. I have both keys to my safety box, yet Chase is claiming it is closed. I have asked them several times to provide me with documentation that proves my signature. They have not been able to produce any such document. Just now I had a call from a chase attorney telling me that she would call me on Friday with answers.
How can this happen? My deceased mother's jewelry, the jewelry that my father gave me, the legal property documents for my mother's house, and many other valuable gold and diamond pieces are all gone.