Chase Bank has screwed me since day one. Back in March of this year, I was looking around for a new bank, and I got a thing in the mail that offered me $100 cash if I signed up at Chase Bank.
Unfortunately, I went for it. When I signed up and the dude told me that they used to be Bank One, I should have hopped up and ran as fast as I could, as far away as I could. But I am a stupid optimist, and thought maybe Chase improved Bank One. Idiot.
They signed me up for Chase Leisure Rewards. $25 a year for this, and you’re supposed to get one point per dollar you spend using your debit card. The douche who signed me up said it’d pay for itself in a month, and that he got $300 every year from his leisure rewards account. Now, I use my debit card for EVERYTHING. I very rarely carry any cash on me, so I figured I’d end up with a nice little extra each month. Not the case. In 3 months, I had accrued a whopping FOUR DOLLARS worth of points. If my math is correct, four dollars every three months equals out to be $12 a year. Not even half of the $25 annual fee that the rewards points were supposed to be paying for. This guy COMPLETELY lied to me just to get me to sign up for this crap. I want to go back to that branch and pull his mealy mouthed prematurely balding ass over the counter and spit right in his ugly face.
When I found out that I’d only earned $4 in three months, but was paying $25 a year for this rip off, I called to cancel the program. Not until they had already canceled it on the phone did they tell me that they had also canceled my debit card! So I had to wait 10 days for a new card, and an ADDITIONAL 4 days for the PIN number. That was two weeks that I had to keep going to the bank to withdraw money. I don’t like to carry cash on me, the card is much more convenient. Also, I lost my whole $4 that I had earned. What kind of racket is that?
Today was the last straw. On Monday, I checked my account online, as I do a few times every day. I checked it against the receipts in my wallet, and everything had posted, according to the website, save one small charge. The website said I had $140 in the account, AFTER everything posted. Based upon that information, I made a few more charges for groceries, etc, and the next day, Tuesday I got a Chase Bank Alert that I had only $120 in the account. I didn’t need to make any more charges, so I didn’t, and was satisfied that I had $120 in the bank for the rest of the week.
Today, I checked the account, and I was overdrawn by $133. There were SIX overdraft fees in addition to that. I called the customer service line, and they told me that there were also three more charges that hadn’t gone through, and three more OD fees, all for a sum total of $507. They said I needed to deposit $300 immediately. I told the representative that I had just checked the account and everything had gone through.
She told me that what they do is they hold on to your charges for a few days. They LOOK like they’ve posted online, but they actually haven’t. THEN they post all the bigger charges first. After that, they post the smaller ones. So actually, none of the charges I had made posted, although my online statement said they had. So, I continued to make charges, throwing me over the limit and hitting me each time with a $35 overdraft fee, although my account SHOWED that everything cleared and that I had plenty of money in the bank! This, to me, sounds like a scam so that they can get overdraft fees out of people. I have never in my 16 years of having a bank account had 9 overdraft fees. I guess that’s because I wasn’t a member of Chase Bank until recently.
I have no clue how they get away with this. I’m sure that they only are able to do this with lower income customers like myself, who rarely have more than $100 in the bank just before payday hits. I don’t know how they sleep at night doing this to people who barely have any money in the first place. I remember vaguely that Bank One got sued a few years ago because of a stunt like this, I hope Chase Bank goes down for it as well, and I hope they all rot in Hell. So now, when I get paid on Friday, I will BARELY have enough money to cover rent. That means I won’t be able to buy gas and I’ll only be able to eat one meal per day . All because I took Chase’s word that my charges had cleared and I had money in the bank. I don’t know what I’m going to do for the next two weeks now. I’ve never had a bank do me like this. And, again, I don’t see how they can sleep at night while they’re doing this to people. Thank God I don’t have children.
Because I was foolish enough to jump at the $100 deal, I am stuck with them until September. After September, I will immediately take my money out of Chase Bank and move to another bank. I wish I could go in and take the money out and then shit on the counter. They sure have taken a massive sh*t on me.